Matched within 20 minutes.
"Thank you for contacting Best Western Rewards. We will be glad to assist you with this. We also want to take this opportunity to acknowledge that you are a valued Diamond Rewards member and we appreciate your continued loyalty.
Thank you for submitting your request for Status Match No Catch. Your account has been upgraded to Diamond and you should receive your new card within the next 6 to 8 weeks. We are truly excited to match your status where you’ll have the opportunity to earn even greater rewards.
We strive to provide industry leading superior customer care and hope we achieved that for you today. If you need future assistance feel free to contact us at any time. Thank you for choosing Best Western Rewards."
on November 16, 2016