Hilton HHonors Report: Deny


From IHG Rewards Club Platinum Elite
To Hilton HHonors Gold

IHG Platinum elite card, screenshot of account home screen and most recent hotel bill submitted three times. Denied all three times, claiming missing documents. Submitted the documents and also emailed documents to customer service today. Attempting for 4th time. Certain all documents are included. Hotel stay was less than 3 months ago. I hold platinum elite status.
Club
Member
Gold Elite
Silver
Platinum Elite
Gold
Spire Elite
Diamond
From: tmc2021 on July 14, 2021