Sent my e-mail to email@example.com
and requested a status match. 6 days later, received the following e-mail and it was updated to GOLD card:
"Congratulations, you have attained Gold tier membership of Falconflyer today. Your new card will be dispatched to your mailing address within 3-4 weeks. You can print a copy of your new card online after logging into your account.
To discover the added privileges your Gold level offers you, please visit gulfair.com
and download a copy of the membership guide.
Kavita Al Jasim
Senior Manager Customer Experience"
on May 27, 2014